FAQ'S
How long does delivery take?
We aim to dispatch all orders within 1-3 days. UK orders typically arrive within 2-3 days after shipment. For European and international delivery times, please refer to our shipping policy for estimated arrival times based on your location.
What currency are your products listed in?
All prices on our website are listed in British Pounds (GBP). If you're shopping internationally, your bank or payment provider may convert the price to your local currency.
Why is my parcel delayed in transit?
Occasionally, shipping delays occur due to postal service disruptions or high demand. We appreciate your patience as we work to get your order to you as soon as possible. If your tracking shows delays, please allow extra time before reaching out to our support team.
Can I send my order as a gift?
Yes! Our orders are shipped without pricing details, so your gift recipient won’t see the cost. You can also add a personalized message at checkout, and we’ll include a handwritten note with your order.
Do you ship internationally?
Absolutely! We offer worldwide shipping. Delivery times vary depending on the destination, so please check our shipping policy for more details.
What is your returns policy?
For UK & ROI customers, returns are accepted within 14 days of receipt. International customers should return items within 14 days of delivery. All items must be unused, in original packaging. Check our returns policy for further details.
Do you offer wholesale?
Yes, we do! If you’re interested in wholesale orders, please contact us at info@sincerelynude.com, and we’ll be happy to assist.